Returns & Exchanges
At Sunset Makeup, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day window for returns on unused or gently used products. Please note that for hygiene reasons, certain items may be limited to store credit only.
Initiate Your Request
Contact our support team with your order number and a brief explanation of the reason for your return to receive a Return Authorization.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all caps are tightened to prevent leakage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing